Cash on Delivery
Delivery in 5–7 Days
Secure Checkout
30-Hour Defect/Issue Support

Devotion, Beautifully Presented

Curated puja essentials and sacred décor for your home sanctum.

सहायता एवं नीतियां • Customer Support

Frequently Asked Questions

Essential details on Cash on Delivery, shipping timelines, 30-hour issue support, and product care.

Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available across eligible pin codes in India. You can safely pay cash at your doorstep when your order arrives.

How long does delivery take?

Orders are processed and dispatched within 24 to 48 hours. Estimated delivery takes between 5 to 7 business days depending on your delivery location.

What is your return, replacement, or refund policy?

Replacements or refunds are available exclusively for genuine issues, such as damaged, defective, wrong, missing, or materially different items. The issue must be reported within 30 hours of delivery, accompanied by clear proof or an unboxing video where required. We do not provide returns or refunds for change of mind, dislike, or buyer’s remorse. Subject to applicable consumer law.

How can I track my order?

Once your parcel is dispatched from our facility, you will receive a tracking link via SMS and email with courier tracking details to monitor your delivery in real time.

How should devotional items be cared for?

Gently wipe pieces with a clean, soft dry cotton cloth after daily puja. For metalware, use mild natural cleansers like pitambari paste or fresh lemon water followed by immediate drying. Avoid abrasive scrubbers to protect delicate finishes.